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PRIVACY POLICY

1. Introduction

Venezuela Te Necesita (VTN) is committed to protecting the privacy and personal data of all visitors, volunteers, partners and donors.

This Privacy Policy explains what information we collect, why we collect it, how we use it and your rights under the General Data Protection Regulation (GDPR).

2. Data Controller

Venezuela Te Necesita

208 rue Saint-Maur
75010 Paris
France

Email:

contact@venezuelatenecesita.org

3. Personal Data We Collect

Depending on your interaction with our website, we may collect:

  • Full name

  • Email address

  • Telephone number (if provided)

  • Country of residence

  • Messages submitted through contact forms

  • Information relating to volunteering or partnerships

  • Technical information such as IP address, browser, device and visited pages

We never collect or store your banking information when you donate through our partner platforms.

4. Purpose of Processing

Your personal data may be used to:

  • respond to enquiries;

  • manage volunteer applications;

  • manage partnerships;

  • send newsletters where consent has been given;

  • communicate about our humanitarian activities;

  • improve website security and performance;

  • comply with legal obligations.

5. Donations

Donations are processed through secure third-party fundraising platforms, including GoFundMe and, where applicable, HelloAsso.

Payment information is processed exclusively by these platforms in accordance with their own privacy policies. Venezuela Te Necesita never has access to your payment details.

6. Legal Basis

Processing is based on:

  • your consent;

  • the performance of your request;

  • the legitimate interests of the association;

  • compliance with legal obligations.

7. Data Recipients

Your information may only be accessed by:

  • authorised members of the association;

  • technical service providers required for website operation;

  • partner donation platforms when you make a contribution.

Personal data is never sold or shared for commercial purposes.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements.

9. Your Rights

Under the GDPR, you have the right to:

  • access your personal data;

  • request correction;

  • request deletion;

  • object to processing;

  • request restriction of processing;

  • receive your data in a portable format.

Requests may be sent to:

contact@venezuelatenecesita.org

You also have the right to lodge a complaint with your national data protection authority.

10. Security

Venezuela Te Necesita implements appropriate technical and organisational measures to safeguard personal information against unauthorised access, loss or disclosure.

11. Updates

This Privacy Policy may be updated from time to time to reflect legal, regulatory or technical developments.